Protect your digital investment
Professional WordPress maintenance and security
Your website is a living digital asset, and, like anything worth investing in, it needs regular care to stay at its best. A little ongoing upkeep (think of it as a quick tidy and a fresh batch of updates) helps keep your WordPress site secure, fast, and running smoothly. Without it, sites can become vulnerable to security threats, slow down over time, and break as software changes.
You run your business; let Cupcake keep your website humming in the background. We offer two proactive maintenance tiers designed to give you peace of mind, knowing the team that built your site is the one keeping an eye on it.
Which plan is right for you?
We offer a Monthly plan for active businesses that require maximum uptime and immediate security patching, and a Quarterly plan for static websites that act as an online business card but require less frequent changes.
Monthly Care Plan
Best for e-commerce, high traffic, or sites updated frequently
- Monthly WordPress core updates
- Monthly theme and plugin updates
- Daily automated security scans
- Weekly offsite backups
- 24/7 uptime monitoring
- Monthly scan for broken links
- Monthly database optimisation
Quarterly Care Plan*
Best for static info sites with low traffic and rare content changes
- Quarterly WordPress core updates
- Quarterly theme and plugin updates
- Weekly automated security scans
- Quarterly offsite backups
- 24/7 uptime monitoring
- Quarterly scan for broken links
- Quarterly database optimisation
*Quarterly plans: While the quarterly plan is cost-effective, it requires a more intensive “Deep Clean” session every three months. Because updates accumulate over 90 days, we allocate more time per session to carefully test for conflicts and breakages during the update process.
Here is exactly what we are handling for you
Update management
We safely update WordPress core, your theme, and all plugins. We check the site after updates to ensure nothing visually or functionally breaks.
Security hardening
We monitor security logs to block brute force attacks, malware and content injection. If a vulnerability is found, we patch it.
Backups
We store a copy of your website on a secure, external server. If anything catastrophic happens, we can restore your site within one business day.
Database optimisation
Over time, databases get “cluttered” with trash data. We sweep this out to keep the site loading fast.
Uptime monitoring
We install a monitor that pings your site every 5 minutes. If it goes down, we know before you do.
Performance reports
We document decisions made during maintenance listing all updates and changes. Full transparency for ease of mind.
Ready to secure your site?
Don’t wait for a critical error or a security breach to think about maintenance. Select the plan that fits your business tempo.
What's not included
To keep these packages affordable and focused on technical health, the following services are excluded from maintenance plans. These can be quoted separately as required or added as a separate retainer:
- New layout design or development: Creating new landing pages, adding new features, or redesigning the layout.
- Content creation: Copywriting, blog posting, or uploading new items.
- Graphic design: Creating banners, social media assets, or image editing.
- SEO services: While we ensure the site is technically sound, we do not perform keyword research, on-page optimisation, backlinking, or metadata writing in the maintenance plans. These can however be part of a separate SEO strategy plan that we can tailor to your needs.
- Social media: Management or posting to social channels.
- Paid advertising: Google Ads or Meta Ads management.
- Legal/edge-case exclusions: Hacked third-party hosting, premium plugin licence renewals, major version rebuilds, and compatibility issues caused by unsupported plugins/themes.
A note on SEO/AEO
Search Engine Optimisation is a growth strategy, not a maintenance task. If you are interested in improving your rankings, please ask us about our customised SEO packages.